Michelle Neustaedter Counselling
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    • Home
    • About Us
      • Meet the Team
      • Insurance
      • Contact Us
      • About Michelle
    • Services
    • Programs
      • Calm & Quiet Restorations
      • Couples Equine Program
      • Mental Health Assessments
      • Reigns of Resilience
      • The Steady Rein Equine
      • Women’s Empowerment
      • Yoga Reset with Brenda
    • Education
    • Michelle's Merch
    • Wednesday Wisdom
    • Crafting for Community
    • MNC Policies
    • Paint Night
Michelle Neustaedter Counselling

Signed in as:

filler@godaddy.com

  • Home
  • About Us
    • Meet the Team
    • Insurance
    • Contact Us
    • About Michelle
  • Services
  • Programs
    • Calm & Quiet Restorations
    • Couples Equine Program
    • Mental Health Assessments
    • Reigns of Resilience
    • The Steady Rein Equine
    • Women’s Empowerment
    • Yoga Reset with Brenda
  • Education
  • Michelle's Merch
  • Wednesday Wisdom
  • Crafting for Community
  • MNC Policies
  • Paint Night

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A therapist listening to a couple during a counseling session.

Insurance Providers We Can Direct Bill For You

**PLEASE NOTE** 

Every insurance plan is different. What each plan covers can vary from organization to organization. Please check your coverage including what titles they cover and how much coverage you get.


We would love for all our clinicians to be able to direct bill all insurance providers.  Unfortunately, not all providers make this possible.  If you are working with a clinician who cannot direct bill your insurance company and you would like this service, please talk to your insurance provider.  If enough clients ask that their clinician be able to direct bill the insurance the provider may "turn the service on" for more providers. 


Even if a clinician is authorized to direct bill an insurance provider, this does not mean every insurance plan offered by that insurance company will cover every type of mental health therapist. It is up to the client to check with their insurance provider regarding requirements for clinician qualifications to receive coverage.

If we cannot direct bill your insurance provider, our admin will provide you with a receipt after your session has taken place, that you can submit for reimbursement.  Our client's tell us that most insurance providers reimburse clients via direct deposit within 3-5 business days.

We have the ability to direct bill the following insurance providers as long as your plan covers the credentials of the person you are seeing, and your plan allows direct billing.

  • AGA Financial Group Inc.
  • Alberta Blue Cross
  • Belairdirect (formerly Johnson Inc.)
  • Beneva Inc.
  • BPA - Benefit Plan Administrators
  • Canada Life
  • Canada Life - PSHCP
  • Canadian Construction Workers Union
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin & Associates LTD.
  • Cowan
  • Desjardins Insurance
  • Equitable
  • Express Scripts/NIHB (Non Insured Health Benefits for Indigenous and Inuit)
  • First Canadian
  • GMS Carrier 49
  • GMS Carrier 50
  • GPM Group Benefits
  • Green Shield / SSQ Financial Group
  • Group Health
  • Group Source
  • Industrial Alliance
  • Johnston Group Inc.
  • LiUNA Local 183
  • LiUNA Local 506
  • Manion
  • Manulife Financial
  • Maximum Benefit
  • MDM Insurance Services Inc.
  • Medavie Blue Cross
  • People Corporation
  • Quikcard
  • RWAM Insurance Administrators
  • Simply Benefits
  • Sunlife
  • TELUS AdjudiCare 
  • Union Benefits
  • UV Insurance

Our Services Providers Credentials

When checking your coverage, please note that: 


Michelle holds the titles of Clinical Counsellor, Counselling Therapist, and Registered Psychotherapist


Nikki and Nivedita hold the titles of Registered Provisional Psychologist


Brenda, Trent, Ryan, Karena hold the title of Certified Canadian Counsellor.


Our qualifying practitioners hold membership with the Canadian Counselling and Psychotherapy Association and/or College of Registered Psychotherapists of Ontario.

Employee Assistance Program We Contract With

EAP is a service provided by your organization that can provide you with short-term support for your mental health.


Currently Michelle contracts with:

  • Telus Health/Lifeworks/ Morneau Shepell
  • Inkblot/Sparrow
  • Humanacare/KII Health
  • FSEAP
  • Workplace Options/Telus Health

If you wish to use one of these services, please call the intake centre for your EAP provider and request Michelle Neustaedter Counselling as your provider. We will assign you to the appropriate provider when we receive your referral.

We have also taken contracts with the following:

  • ComPsych
  • ASEBP
  • The Co-operators
  • Wawanessa
  • Litco Law
  • Mcleod Law


If you don't see your insurance provider here, that doesn't mean your counselling isn't covered, It just means we haven't worked with your provider in a direct billing capacity. 


Please feel free to reach out to the front desk to learn more about what is covered and how we can best support you.


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